At Perficient, Inc., I test Salesforce CRM modernization for Sales and Service Cloud, covering insurance workflows from customer onboarding and quote generation to policy issuance. I prepare test scenarios and cases, validate business rules and automation, and track defects in Jira.
At QBURST, I tested Service Cloud and Experience Cloud applications for a Salesforce customization project for Foreign Medical Graduates. I supported UAT and helped develop and maintain Playwright regression scripts; my testing also covered Salesforce security, data consistency, and integrations.
