MN
Open to opportunities

Mandisa Nkosi

@mandisankosi

Experienced senior business analyst specializing in complex project implementations.

South Africa

What I'm looking for

I am seeking a role that allows me to leverage my analytical skills in a dynamic environment, focusing on innovative projects that drive business growth and efficiency.

As a seasoned Senior Business Analyst, I have successfully led high-priority projects that involve implementing new legislation, products, and services. My experience includes spearheading the implementation of the 'End User and Subscriber Service Charter' at MTN, where I played a crucial role in ensuring compliance with ICASA regulations. This project not only involved creating a data warehouse for reporting but also contributed to MTN Group's 'Big Data' initiative.

Throughout my career, I have developed and implemented innovative solutions, including an IoT platform for MTN SA, which enhances connectivity for machine-to-machine customers. I pride myself on my ability to work effectively both in teams and independently, consistently delivering results on time. My expertise in requirements management and business architecture has been instrumental in increasing project profits by reducing deliverable timelines.

I am passionate about leveraging my skills in business analysis, process mapping, and stakeholder engagement to drive successful project outcomes. My goal is to continue contributing to impactful projects that align with my professional ethos of delivering quality and governance while fostering collaboration across global teams.

Experience

Work history, roles, and key accomplishments

MT
Current

Senior Business Analyst

MTN

Feb 2017 - Present (8 years 4 months)

Ms. Nkosi is responsible for requirements management of MTN SA projects, utilizing Agile methodology. Her tasks include business analysis, documentation, risk assessment, process mapping, and account management. She has successfully led projects that enhance business architecture and improve project profitability.

Education

Degrees, certifications, and relevant coursework

University of Witwatersrand logoUW

University of Witwatersrand

Bachelor of Commerce, Financial Accounting

2007 - 2010

Completed a Bachelor of Commerce degree, majoring in Financial Accounting, Management Accounting and Finance.

Tech stack

Software and tools used professionally

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Mandisa Nkosi - Senior Business Analyst - MTN | Himalayas