Mandilakhe Nkonyane
@mandilakhenkonyane
Customer-focused hospitality and sales professional delivering welcoming service and driving repeat business.
What I'm looking for
I am a dedicated, customer-focused professional with experience in hospitality and sales, having worked as a waiter, bartender, and sales assistant. I bring strong interpersonal skills, a positive attitude, and the ability to create a welcoming environment that enhances customer satisfaction and drives repeat business.
In hospitality roles, I work efficiently under pressure, manage multiple tasks, and maintain high service standards while ensuring accuracy in orders and keeping my workspace clean and organized. As a bartender, I prepared and served drinks in a fast-paced environment, handled cash and card payments using the POS, and supported weekly inventory through receiving stock and counting.
My sales experience strengthened my communication and persuasion skills, helping me understand customer needs, recommend suitable products, and contribute to sales targets through upselling and cross-selling. I am a reliable team player who takes initiative, adapts quickly, and stays professional at all times.
Experience
Work history, roles, and key accomplishments
Waiter
Propaganda JMVR
Nov 2025 - Apr 2026 (5 months)
Greeted and seated customers, took and relayed orders clearly, and served drinks and meals promptly while maintaining service standards. Upsold specials and suggested new products, worked closely with bar and kitchen teams, and resolved customer complaints professionally to ensure satisfaction.
Bartender
Propaganda JMVR
May 2025 - Nov 2025 (6 months)
Prepared and served alcoholic and non-alcoholic beverages while providing friendly, professional service in a fast-paced environment. Operated the POS for accurate cash/card payments, maintained bar cleanliness, managed weekly inventory receiving and counts, and prepared drink orders for waitstaff.
Sales Representative
Zahari Clothing
Feb 2024 - Mar 2024 (1 month)
Assisted customers in selecting products based on their needs and improved customer satisfaction. Promoted new products through upselling and cross-selling, maintained product knowledge for customer queries, and kept displays clean to attract customers.
Education
Degrees, certifications, and relevant coursework
Highview High School
National Senior Certificate, High School
Grade: Top 10 in Matric
Completed the National Senior Certificate at Highview High School in 2017, achieving Top 10 in Matric.
Availability
Location
Authorized to work in
Job categories
Skills
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