ML
Open to opportunities

Malena Lober

@malenalober

Highly driven professional transitioning to the tech industry.

United States
Message

What I'm looking for

I am looking for a role in a dynamic tech environment that values collaboration, innovation, and professional growth.

I am a highly driven professional with over 10 years of experience in high-performance roles, transitioning into the tech industry. My background has equipped me with exceptional communication and organizational skills, enabling me to resolve complex issues effectively. I am eager to leverage these strengths to contribute to the success of a forward-thinking tech company.

In my recent role as an Assistant Manager at Red Horn Coffee House, I designed and implemented a comprehensive training program that significantly improved operational efficiency and customer satisfaction. My experience as a Scrum Master Apprentice at Premiere Web Solutions allowed me to lead Agile projects, enhancing team transparency and ensuring compliance with stakeholder requirements. I thrive in collaborative environments and am committed to continuous improvement and professional development.

Experience

Work history, roles, and key accomplishments

RC
Current

Assistant Manager

Red Horn Coffee House & Brewing Co.

Jun 2022 - Present (3 years 1 month)

Designed and implemented a training program for over 30 employees, resulting in a 50% reduction in prep and delivery times. Increased monthly revenue by $4,500 through effective sales strategies and improved customer satisfaction by resolving complaints, leading to a 20% increase in repeat customers.

WD

Dental Assistant

Walden Dental

Aug 2020 - Jul 2021 (11 months)

Prepared treatment rooms and provided chairside support, effectively communicating with patients to increase satisfaction ratings by 20%. Maintained dental materials and ensured efficient workflow.

LD

Intern

Liberty Hill Dental

Feb 2020 - May 2020 (3 months)

Adhered to OSHA and HIPAA protocols while providing chairside assistance for patients. Maintained a 0% infection rate through effective sterilization procedures and participated in training sessions for professional development.

Education

Degrees, certifications, and relevant coursework

DS

Dental Genius Assisting School

Registered Dental Assistant, Dental Assisting

2020 - 2020

Completed training to become a Registered Dental Assistant, gaining skills in patient care, sterilization procedures, and dental office protocols.

Austin Community College logoAC

Austin Community College

2017 - 2019

RS

Round Rock High School

High School Diploma

2013 - 2017

Graduated with a high school diploma, participating in various extracurricular activities that enhanced leadership and teamwork skills.

Tech stack

Software and tools used professionally

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Malena Lober - Assistant Manager - Red Horn Coffee House & Brewing Co. | Himalayas