Open to opportunities

Maria Alejandra Ochoa Sanchez

@maleja536

Message

Virtual assistant with 7 years in logistics and planning

Colombia

Message

What I'm looking for

I seek a role that values efficiency and offers opportunities for growth.

My name is Maria Alejandra Ochoa Sanchez, and I am a dedicated virtual assistant with seven years of experience specializing in logistics and cold calling. My expertise lies in process optimization and customer service, where I have successfully enhanced supply chain coordination, delivery tracking, and issue resolution. I am committed to ensuring high levels of efficiency and customer satisfaction in every task I undertake.

Throughout my career, I have demonstrated a proven ability to generate qualified leads and exceed sales targets in cold calling. My experience includes working with various companies, such as PRIMO SAS and Opticall BPO, where I excelled in planning and scheduling while maintaining constant communication with clients. I am proficient in using CRM tools, database management, and performance metrics analysis, which has allowed me to deliver measurable results consistently.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

PRIMO SAS

Jun 2022 - Nov 2023 (1 year 5 months)

As a Virtual Assistant at PRIMO SAS, I specialized in cold calling and logistics, focusing on process optimization and customer service. I effectively planned and scheduled tasks while providing administrative support, including report creation and document management.

Cold Calling Logistics Process Optimization Customer Service Administrative Support Reporting Document Management Planning Scheduling CRM Tools

Cold Caller

Opticall BPO

Sep 2021 - May 2022 (8 months)

In my role at Opticall BPO, I maintained constant communication with clients and conducted cold calls to identify and connect with potential clients, enhancing lead generation and client relationships.

Cold Calling Client Communication Lead Generation Relationship Building Planning Scheduling

Logistics Admin

Fajas Body Flex S.A.S

Feb 2020 - Dec 2020 (10 months)

As a Logistics Admin at Fajas Body Flex S.A.S, I was responsible for planning and scheduling logistics operations while maintaining constant communication with clients to ensure smooth delivery and issue resolution.

Logistics Planning Scheduling Client Communication