Open to opportunities

isa martinez

@isabellamartinez

Customer service and support professional with 1 year of experience in client support, call handling, and issue resolution.

Colombia

Message

What I'm looking for

I’m looking for a customer-focused role where I can support clients through calls and inboxes, coordinate scheduling, resolve issues, and help maintain consistent service quality—while growing my skills in day-to-day operations.

I’m a customer service and support professional with 1 year of experience in customer-facing operations, including call handling, inbox management, scheduling, and issue resolution. I communicate clearly with clients, maintain strong service quality, and bring a proactive, adaptable “junior profile” mindset focused on supporting people and organizing daily work.

In my logistics operator role at Tara Logística in Bogotá, Colombia, I supported customer-facing operations in Bogotá theaters and helped resolve basic customer requests. I coordinated daily task flow to keep service delivery smooth, and I worked with team members to maintain an organized operation during busy periods. I bring practical strengths in communication, teamwork, problem solving, and logistics support, and I’m comfortable working in an English environment (B1-B2).

Experience

Work history, roles, and key accomplishments

Logistics Operator

Tara Logística

Jan 2025 - Dec 2025 (11 months)

Supported customer-facing operations in Bogotá theaters by resolving basic customer requests and coordinating daily task flow. Worked with team members to keep logistics operations organized during busy periods.