Open to opportunities

makena inyingi

@makenainyingi

Message

PMP-certified project manager and product owner delivering IT-enabled trade finance solutions.

Kenya

Message

What I'm looking for

I seek remote or hybrid roles in fintech or banking where I can lead product and delivery of trade finance or treasury solutions, apply Agile governance, and drive measurable operational improvements.

I am a PMP-certified Project Manager, Agile Product Owner, and Business Analyst with over eight years delivering IT-enabled business change in financial services. I specialize in project governance, risk management, and change management to ensure on-time, on-budget delivery aligned to strategic objectives.

My experience spans package-based systems implementation, solutions deployment, and cross-functional team leadership, with deep domain knowledge in transaction banking, AML/KYC, and trade finance products. I have led development of digital platforms, API integrations, and treasury-related systems while working closely with banking partners.

I drive measurable results — for example, improving team velocity by 30%, achieving a 20% efficiency gain in trade finance operations, and reducing customer complaints by 50% through effective change management. I use Agile and waterfall methodologies, producing governance reports and Power BI dashboards for senior stakeholders.

I seek roles where I can combine product ownership, business analysis, and program oversight to deliver scalable digital banking solutions, mentor cross-functional teams, and embed strong risk and governance practices across projects.

Experience

Work history, roles, and key accomplishments

Current

Partnership and Programs Director

Current

One Child One Tree Africa

Jan 2022 - Present (3 years 10 months)

Directed partnership and program initiatives for a voluntary environmental organization, coordinating stakeholders and overseeing project activities to support organizational goals. Managed program delivery and engagement efforts to sustain volunteer-led projects.

Partnership Development Program Management Stakeholder Engagement Volunteer coordination Reporting Community Outreach

Business Analyst (Finance)

Turing

May 2025 - Aug 2025 (3 months)

Gathered and documented business requirements for global finance teams and produced BRDs aligned with treasury operations; developed functional specs and user stories to support billing and financial system integrations. Conducted impact assessments and gap analyses for billing products while ensuring AML/KYC compliance and collaboration on SWIFT/T24 initiatives.

Business Analysis Agile)Jira Swift T24 KYC Requirements Gathering Impact Assessments Agile

Assistant Product Manager

NCBA Bank Kenya PLC

Jan 2024 - Apr 2025 (1 year 3 months)

Led development and rollout of SME trade finance solutions and managed project governance, achieving a 20% efficiency gain through process improvements and risk management. Launched the NCBA Online Bid Bond Platform, digitizing issuance and reducing turnaround time from days to minutes.

Product Management Trade Finance Change Management Power BI Risk Management Process Improvement

Product Owner / Business Analyst

NCBA Bank Kenya PLC

Jul 2021 - Dec 2023 (2 years 5 months)

Led development of Kenya's first digital bid bond platform and authored user stories/acceptance criteria to bridge business and technical teams; improved team velocity by 30% and reduced customer complaints by 50% through Agile practices and change management. Designed metadata architecture for scalable trade finance systems.

Product Ownership Business Analysis Agile)Trade Finance Metadata User Stories Change Management Stakeholder Management Agile

Customer Experience Assistant

NCBA Bank Kenya PLC

Oct 2019 - Jul 2021 (1 year 9 months)

Improved customer satisfaction by 15% and reduced complaint escalations by 50% through proactive client service and process improvements; conducted KYC/AML due diligence and streamlined onboarding workflows, reducing processing time by 35%.