Winnie Mutheu
@winniemutheu1
Technical product and project manager driving fintech digital products, QA excellence, and customer-centered delivery.
What I'm looking for
I am a results-driven Technical Product & Project Manager with robust experience in fintech and digital product delivery, leading cross-functional teams from ideation through deployment. I focus on delivering measurable business impact through customer-centric design and data-driven decision making.
At Jibu Labs I led B2B and B2C product teams, managed QA and release cycles, and implemented processes that reduced customer-reported issues by 30% and improved adoption by 12%. I also introduced automated tracking that cut support-ticket resolution time by 40%.
I founded ProductNBO to mentor and connect aspiring product and project managers, designing structured mentorship programs, workshops, and industry partnerships to grow talent and community learning. Previously, I managed multiple digital and community projects at Straight Talk Foundation, improving operational efficiency and ensuring compliance.
I bring strong agile delivery skills, technical and QA leadership, and a passion for digital transformation and financial inclusion. I am committed to building scalable, user-focused solutions and fostering collaborative teams that deliver measurable outcomes.
Experience
Work history, roles, and key accomplishments
Founder & Lead
ProductNBO
Jan 2024 - Present (1 year 11 months)
Founded a mentorship and networking platform for early-career product and project managers, designing mentorship programs, industry workshops, and partnerships to support professional development.
Technical Product & Project Manager
Jibu Labs
Jan 2023 - Present (2 years 11 months)
Led cross-functional teams to deliver B2B and B2C digital products, reducing customer-reported issues by 30% through QA and risk management and increasing product adoption by 12% via data-driven prioritization.
Program Coordination Intern
Worldreader
Jan 2025 - May 2025 (4 months)
Supported digital literacy initiatives and product testing for underserved communities, contributing to market research and product improvement strategies during program execution.
Project Development Manager
Straight Talk Foundation Kenya
Jan 2021 - Dec 2023 (2 years 11 months)
Managed multiple digital and community projects, improving project efficiency and reducing operational bottlenecks through strategic initiatives and compliance-driven risk assessments.
Education
Degrees, certifications, and relevant coursework
Winnie hasn't added their education
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