Open to opportunities

Makam Pallavi

@makampallavi

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Ambitious HR professional specializing in AI-driven employee retention.

India

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What I'm looking for

I am looking for a dynamic role in HR where I can leverage AI to enhance employee engagement and retention strategies.

I am an ambitious and adaptable graduate currently pursuing my MBA, with a focus on human resources management. My recent project, titled 'AI in HRM Predicting Employee Retention and Performance,' explores how artificial intelligence can be effectively utilized in HR practices to predict and enhance employee retention and performance, particularly in the IT sector.

Through my research, I identified key factors influencing employee retention, such as job satisfaction, work-life balance, and managerial support. By analyzing primary data collected from employees at Nalsoft IT Company in Hyderabad using SPSS, I demonstrated how AI can provide predictive insights that help HR managers make informed decisions regarding talent management and retention strategies. My findings suggest that integrating AI into HR processes can lead to reduced turnover and improved organizational efficiency.

In addition to my academic pursuits, I have gained practical experience through an internship at Infosys, where I identified factors influencing customer satisfaction and provided data-driven recommendations. I am proficient in digital marketing, lead generation, and utilizing CRM software to optimize sales funnels. I am eager to kickstart my career and contribute positively to a reputable company that values innovative HR practices.

Experience

Work history, roles, and key accomplishments

Digital Marketing Specialist

Emsquare

Jan 2024 - Present (1 year 6 months)

Led lead generation and prospecting efforts through SEO, PPC, and email marketing, integrating social media and content marketing strategies. Optimized sales funnels and conversion strategies using CRM software such as Salesforce, HubSpot, and FreshSales. Successfully managed Google Ads and Facebook Ads campaigns, supported by thorough market research and competitor analysis.

SEO PPC Email Marketing Social Media Marketing Content Marketing CRM Software Salesforce Google Ads Facebook Ads Market Research

Human Resources Management Intern

Infosys

Jan 2024 - Present (1 year 6 months)

Identified key factors influencing customer satisfaction and purchasing behavior through data analysis. Provided data-driven recommendations to enhance product positioning and sales strategies. Contributed to improving overall customer engagement and business outcomes.

Customer Satisfaction Data Analysis Product Positioning Sales Strategy Human Resources Market Research Recommendation Development

Customer Experience Project Intern

Infosys

Jan 2023 - Present (2 years 6 months)

Focused on enhancing the customer experience for the CLAP program by identifying areas for improvement. Implemented strategies to boost user satisfaction and streamline program interactions. Contributed to a more positive and efficient customer journey.

Customer Experience Program Management Customer Satisfaction Project Coordination Data Analysis Problem Solving Communication

Education

Degrees, certifications, and relevant coursework

G. Pullaiah Engineering College and Technology

Master of Business Administration, Business Administration

Currently pursuing a Master of Business Administration at G. Pullaiah Engineering College and Technology. The program focuses on advanced business and management principles.

St. Josephs Degree College

Bachelor of Degree, Mathematics

Completed a Bachelor of Degree in Mathematics at St. Josephs Degree College. The curriculum provided a strong foundation in mathematical concepts and problem-solving.

Narayana Junior College

Intermediate, MPC (Mathematics, Physics, Chemistry)

Completed Intermediate education with a focus on MPC (Mathematics, Physics, Chemistry) at Narayana Junior College. This program provided foundational knowledge in science and mathematics.