Makahla Neal
@makahlaneal
I streamline office operations, accounts receivable, billing, and cross-team workflows.
What I'm looking for
At Roto-Rooter, I manage the full accounts receivable cycle, from invoicing and payment processing to collections outreach and account reconciliation. I also coordinate billing, permits, and financial requirements with Excavation and Water Restoration teams.
Previously, at Alliance Door Products, I helped launch Salt Lake City and Denver branches by setting up offices, establishing workflows, and training leadership teams. I developed an operational process adopted company-wide and created billing, scheduling, and inventory templates that improved consistency and scalability.
I bring hands-on experience in office administration, financial accuracy, customer support, staff training, and operational problem-solving. I keep teams aligned and day-to-day operations moving smoothly.
Experience
Work history, roles, and key accomplishments
Office Administrator / Accounts Receivable
Roto-Rooter
Feb 2025 - May 2026 (1 year 3 months)
Managed the full Accounts Receivable cycle, including invoicing, payment processing, collections outreach, and account reconciliation. Partnered with Excavation and Water Restoration teams to coordinate billing, permits, and project-related financial requirements.
Education
Degrees, certifications, and relevant coursework
GLD Summit
Certificate, Leadership Development
2023 - 2024
Completed a leadership development program at GLD Summit.
Wilsonville High School
High School Diploma, General Studies
2014 - 2017
Earned a high school diploma from Wilsonville High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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