At Team Wakabayashi, I plan and deliver organizational projects and coordinate multidisciplinary teams, workflows, resources, and stakeholder communications. I also develop processes to improve productivity and collaboration.
As Community Manager at Brave-AH!, I direct engagement strategies and deliver programs, campaigns, and events. I analyze community feedback and work with leadership and partners to support member experience and organizational priorities.
At The Global CX Alliance, I plan customer experience programs, events, and content initiatives, coordinating stakeholders, speakers, partners, and contributors. I also develop processes to improve consistency across production activities.
As HR Manager at English Champions Learning Academy, I manage recruitment, personnel records, and HR administration while supporting employee engagement and development. My experience also includes communications at Anteverde Eco-Solutions Inc., marketing and creative design at Upside Capital Holdings, and business operations at JEHU Enterprises.

