Maissa Mathlouthi
@maissamathlouthi
Fresh graduate in Computer Systems and Network Security with customer support expertise.
TunisiaWhat I'm looking for
I am a recent graduate with a Master's degree in Computer Systems and Network Security and practical experience in customer service and technical support.
I developed front-end applications using HTML, CSS, JavaScript and React, and contributed to improving a company website through collaborative design work using Figma.
I have hands-on experience in customer-facing roles — processing payments, resolving booking issues, and supporting international customers — and I bring strong communication, problem-solving, and teamwork skills.
I am motivated, responsible, and eager to grow in roles that combine technical development and client support in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Assist Digital
Jan 2025 - Aug 2025 (7 months)
Provided support to international customers by resolving booking issues and managing reservations, improving customer satisfaction in a fast-paced environment.
Development Consultant
Red Dream Solutions
Jan 2023 - Apr 2024 (1 year 3 months)
Enhanced the company website by implementing designs and collaborating with the team to create responsive front-end interfaces using modern web technologies.
Intern
Config
Feb 2023 - May 2023 (3 months)
Developed application design and created a responsive front-end using HTML, CSS, JavaScript, and React during a supervised internship.
Cashier
Aziza
Aug 2021 - Sep 2021 (1 month)
Processed payments and provided customer service by addressing inquiries and resolving issues to maintain smooth point-of-sale operations.
Education
Degrees, certifications, and relevant coursework
Higher Institute of Applied Sciences and Technology of Mateur
Applied License, Network and Systems Engineering
2020 - 2023
Applied license in Network and Systems Engineering completed with coursework in systems and network engineering and practical projects.
Unknown
Baccalauréat, Experimental Sciences
2020 - 2020
Baccalauréat in Experimental Sciences obtained in 2020.
Tech stack
Software and tools used professionally
Availability
Location
TunisiaAuthorized to work in
Job categories
Interested in hiring Maissa?
You can contact Maissa and 90k+ other talented remote workers on Himalayas.
Message MaissaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
