MTMahendra Singh Thakur
@mahendrasinghthakur
Experienced Strategic Business & Growth leader with a proven track record.
IndiaWhat I'm looking for
I am a customer-centric professional with extensive experience in Business Strategy, Project & Program Management, Data Analytics, Operations, Customer Service, and Sales & Marketing. My career spans diverse industries including FMCG, Pharma, E-commerce, Entertainment, and ISPs, where I have consistently demonstrated my ability to drive business growth through strategic planning and execution.
As the Business Head at DIGIANA Industries, I led full-scale operations, significantly increasing annual revenue from ₹3 Cr to ₹46 Cr and expanding our B2C customer base from 3,000 to 60,000. My role involved establishing a B2B vertical and revamping our digital platforms to enhance customer experience. Previously, as the Founder and Head of Operations at MediDost Healthcare, I conceptualized and implemented innovative healthcare services, scaling revenue to ₹9.1 Cr and acquiring over 25,000 online customers.
With a strong analytical mindset and decision-making skills, I excel in team building and leadership, ensuring sustainable growth and profitability in every venture I undertake. I am passionate about leveraging my expertise to contribute to dynamic organizations that prioritize customer satisfaction and operational excellence.
Experience
Work history, roles, and key accomplishments
Business Head - DIGIANA Fresh
DIGIANA Industries Private Limited
May 2021 - Present (4 years 1 month)
Led full-scale operations ensuring business sustainability, growth, and profitability. Increased annual revenue from ₹3 Cr to ₹46 Cr and expanded B2C customer base from 3,000 to 60,000.
Founder/Head of Operations
MediDost Healthcare Pvt. Ltd.
Oct 2015 - Apr 2021 (5 years 6 months)
Conceptualized and implemented a horizontal healthcare service (online & offline). Launched CRM and ERP-backed web platform (DawaBazaar.in) and mobile app, scaling annual revenue to ₹9.1 Cr.
Zonal Head – IP Reach
ACT Fibernet (Atria Convergence Technologies Pvt. Ltd.)
Nov 2013 - Sep 2015 (1 year 10 months)
Expanded customer base from 1.6 Lakhs to 2.6 Lakhs and signed 30,000 new community homes for FTTH services. Improved sales conversion rate from 61% to 77% and reduced churn rate from 1.8% to 1.2%.
Head – Content & Programming
ACT Fibernet (Atria Convergence Technologies Pvt. Ltd.)
Sep 2008 - Oct 2013 (5 years 1 month)
Revamped channel programming and design, launching ACT Showtime and ACT Rewind. Introduced ACT Guide and grew ad sales revenue by 300%.
Producer – News
Dainik Bhaskar (Bhaskar TV)
Apr 2005 - Feb 2008 (2 years 10 months)
Managed end-to-end production of a 24-hour news channel, leading a team of anchors, editors, designers, and technicians. Produced special shows for festivals and celebrity features.
Producer – News
Dainik Bhaskar (Bhaskar TV)
Aug 2004 - Mar 2005 (7 months)
Prepared daily 5 news bulletins and 1 live show under tight resource constraints. Demonstrated ability to deliver high-quality content efficiently.
Education
Degrees, certifications, and relevant coursework
Global Open University, Nagaland
MBA, Marketing
Grade: First Class
Completed a Master of Business Administration with a focus on Marketing. Achieved First Class honors, demonstrating strong academic performance in business strategy and market analysis.
Devi Ahilya University, Indore
B.Com., Commerce
Grade: Second Class
Obtained a Bachelor of Commerce degree. Graduated with Second Class honors, gaining foundational knowledge in business and commerce principles.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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