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Mahadi HasanMH
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Mahadi Hasan

@mahadihasan7

Trade Finance Customer Service Associate | Project Coordinator | Google PM Certified | Stakeholder Management | Delivered 5 IT Projects

Bangladesh
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Career Info -
I work in Trade Finance Operations at Mutual Trust Bank PLC, handling LCs, TTs, shipping guarantees, and related documentation and process 300+ trade document sets every month with zero compliance misses. I turned Bangladesh Bank regulations into clear internal decks, including Shipping Guarantee Auto Transformation and Commercial Invoice Entry. A well as keep client satisfaction above 100% and have received 12 appreciation letters.

At CodeMoly i worked there as a Project Coordinator and completed 5 IT projects with 96% client satisfaction. There i also brought 18 new clients through service quality and follow-up.

Outside work, I build real web products: LiveJobz (a job portal), TutorFlow AI (a school management platform).

For a company, I will bring accuracy under pressure, clear communication with clients, and the ability to turn messy processes into simple steps. I am ready to work remotely and looking for a project coordinator, PMO, or trade finance operations role where I can grow with the team.

Interests -

  • Project coordination and delivery: planning, tracking, and clear status reporting.

  • Trade finance and banking operations, including Bangladesh Bank and FEPD regulation.

  • SaaS product development, from idea to working product.

  • AI tools for business, such as chatbots and workflow automation.

  • Process improvement: turning complex procedures into simple, repeatable steps.

  • Remote and distributed teamwork.

Achievements -

  • Processed over 300 trade finance document sets monthly with same-day turnaround, maintaining regulatory compliance and operational accuracy.

  • Received 12 Client Appreciation Letters at the bank for exceptional customer service, documentation accuracy, and operational excellence.

  • Successfully coordinated the delivery of 5+ software projects while maintaining a 96%+ client satisfaction rate through proactive stakeholder communication and structured project execution.

  • Contributed to acquiring 18 new clients and approximately 8–10% of annual project revenue through successful proposal execution.

  • Secured BASIS Membership for CodeMoly, strengthening the company's credibility and business partnership opportunities.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

JU

Jahangirnagar University

Postgraduate Diploma, Information Technology

Grade: CGPA 3.15

Completed a Postgraduate Diploma in Information Technology with a CGPA of 3.15.

UG

University of Greenwich

Bachelor of Science, Business Information Technology

Grade: 1st Class

Earned a Bachelor of Science in Business Information Technology with first-class honors.

AC

Amrita Lal Dey College

Higher Secondary Certificate, Science

Grade: 4.60

Completed Higher Secondary Certificate in Science with a GPA of 4.60.

PS

Pirojpur Government High School

Secondary School Certificate, Science

Grade: 5.00

Completed Secondary School Certificate in Science with a GPA of 5.00.

GO

Google

Foundations of Project Management, Project Management

Completed the Foundations of Project Management certification through Coursera.

Tech stack

Software and tools used professionally

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