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Magdalina MilanovaMM
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Magdalina Milanova

@magdalinamilanova

I manage recruitment, payroll, compliance, and multilingual candidate relationships for fast-moving staffing teams.

United Kingdom
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What I'm looking for

I'm looking to support a people-centred, multicultural team where I can use recruitment, HR administration, payroll, compliance, and multilingual communication skills to meet staffing needs accurately and efficiently.

At Ignition Driver Recruitment, I manage weekly payroll, daily driver schedules, interviews, assessments, compliance checks, and database records, often completing full hiring and assessment processes within a single day.

I've also supported regulated, customer-focused operations at the Vehicle Certification Agency, HSBC, the Animal and Plant Health Agency, and CSL Global. My work has included processing compliance applications, improving certification workflows, managing HR and payroll records, analysing customer data, and safeguarding sensitive information.

Alongside my HR and administration career, I translate documents, interpret in healthcare settings, and teach yoga and Pilates online. Having lived and worked across countries and speaking and writing six languages, I bring resilience, cultural awareness, and a people-centred approach to global teams.

Experience

Work history, roles, and key accomplishments

MY COMPANY logoMC
Current

Yoga Pilates Instructor

Jun 2022 - Present (4 years 3 months)

Teacher of nutrition, yoga and pillates online

Established and grew a thriving online fitness community, reaching a global audience and contributing to business expansion.

Developed and implemented tailored fitness programs, resulting in increased client satisfaction and retention.

Utilised social media and online platforms to market services, resulting in a significant increase in client acqui

Language Services UK Limited logoLL
Current

Freelance Translator

Jan 2010 - Present (16 years 8 months)

Translated a diverse range of documents, including legal contracts, technical manuals, marketing materials, and more, ensuring accuracy and cultural appropriateness.

Collaborated closely with clients to understand project requirements, timelines, and specific terminology preferences.

Utilised skilfully CAT tools and maintained glossaries to enhance translation consistency and efficiency.

Vehicle Certification Agency (VCA) UK logoVU

GB Certification Officer

Mar 2021 - Nov 2025 (4 years 8 months)

Business Management:
Oversaw stakeholders' applications for compliance, ensuring alignment with regulatory standards and organizational goals.
Implemented strategic initiatives to streamline certification processes, resulting inimproved efficiency and reduced turnaround times.

Strategic Collaboration:
Fostered collaborative relationships with stakeholders, conducting regular meetings to ensure a

HSBC logoHS

Review Officer Banking

Feb 2020 - Feb 2021 (1 year)

Data Management:
Gathered and analysed complex customer data from multiple sources, ensuring accuracy and completeness for effective decision-making.
Developed and maintained Excel spreadsheets to track and organize customer information, contributing to efficient record-keeping.

Customer Engagement:
Proactively engaged with customers through inbound and outbound calls, building rapport and addres

Animal and Plant Health Agency logoAA

CITIES Licensing Officer

Nov 2019 - Feb 2020 (3 months)

Licensing Management:
Received and processed a high volume of license and related applications, maintaining meticulous records to ensure compliance with regulations.
Coordinated with other licensing officers to verify and approve licenses, contributing to a seamless and efficient licensing process.

Advisory Role:
Provided expert advice to applicants and the public on licensing matters, ensuring c

CSL Global logoCG

Human Resources Administrator

Sep 2017 - Sep 2019 (2 years)

Record Management:
Created and updated personnel and financial records, ensuring accuracy and compliance with data protection regulations.
Implemented a systematic approach to record-keeping, contributing to the organization's ability to access and utilize critical information.

Process Optimization:
Supported the HR team in processing payroll-related forms, annual leave records, and sickness docu

Premium Linguistic Services logoPS

Freelance Interpreter

Feb 2016 - Oct 2017 (1 year 8 months)

Face to face interpreter - Hospitals and Surgeries across Bristol, UK

Provided crucial interpretation services in a hospital setting, ensuring accurate communication between medical staff and patients with diverse linguistic backgrounds.

Assisted in medical consultations, emergency situations, and the explanation of treatment plans, contributing to improved patient understanding and satisfaction

Education

Degrees, certifications, and relevant coursework

TU

The Open University

MSc Human Resources Management, Human Resources Development

2017 - 2021

You can say “Meh, merit is not a great deal!”.
Well, maybe you don’t know the whole story. Dealing with my divorce and broken relationship, 5 members of my family passed away leaving me an orphan, renting a 2 bed flat for my son coming to live with me, 2 jobs, no days off whatsoever shook me really heavily. I was on the corda bamba, nearly deferring. But, I am a fighter, not complaining and most i

The Open University logoTU

The Open University

Master of Science, Human Resources Development

2017 - 2021

Earned an MSc in Human Resources Management from The Open University, UK, balancing full-time work and personal challenges while achieving the degree.

AP

Aberta University, Lisbon, Portugal

BA Humanities degree, Art/ English Studies

2012 - 2017

IP

Instituto Politécnico de Setúbal, Portugal

Bachelor's degree, Marketing

2008 - 2011

Tech stack

Software and tools used professionally

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