Open to opportunities

mafuz uddin

@mafuzuddin

I bring law, administration, customer service, property management, and project coordination experience to business teams.

United Kingdom

Message

What I'm looking for

I'm looking to launch my career in a role where I can use my law education, administration, customer service, project management, and teamwork skills while contributing to business success.

I've supported property management by coordinating tenants, repairs, property management firms, move-ins, and property preparation.

At United Traders Ltd, I streamlined document management, maintained accurate customer records, and handled business-to-business and face-to-face customer interactions, including complaints and service issues. I've also managed busy barista orders while maintaining hygiene, cleaning, and service standards.

I'm a City University of London Law graduate with a 2:1, combining project management, fundraising, presentation, leadership, and creative media skills. I work well independently and with diverse teams, and I'm motivated to contribute to a business's success.

Experience

Work history, roles, and key accomplishments

Barista

Barista Course

Jan 2023 - Dec 2023 (11 months)

Attained a Barista certificate during a barista course. Managed multiple customer orders efficiently during busy periods while maintaining service quality and ensuring standards and protocols were followed.

Customer Service Time Management Equipment Maintenance

Administrative and Customer Service Role

United Traders Ltd

Jan 2018 - Dec 2018 (11 months)

Streamlined document management processes, resulting in increased efficiency, compliance and reduced errors. Provided customer service through business-to-business and face-to-face interactions, handling complaints and issues.

Document Management Customer Service Organization