Mafiana Stephine Agbons

I am a detail-oriented customer service professional with a B.Sc. in Business Administration (Second Class Honours - Upper Division) and certifications in Customer Service and Customer Success. I have hands-on experience delivering in-person and phone support, accurately handling orders, inquiries, complaints, and maintaining precise records.

I developed strong administrative and data-entry skills during an internship at the National Assembly and further refined my customer-focused approach at Wink n Ink. I am known for empathy, clear communication, and reliability, and I seek opportunities to improve processes, ensure customer satisfaction, and grow in customer success or administrative support roles.