Through my self-employed delivery service, I built and retained a loyal customer base of households by providing dependable service and communicating effectively.
I handled scheduling, customer inquiries, and service issues directly, resolving concerns promptly to support customer satisfaction.
I also managed day-to-day operations independently, including pricing, invoicing, and route planning.
During my six-month IT technical support internship, I assisted with help desk services and gained hands-on technical skills, along with experience in customer retention techniques.
