Looking for a job

Madu Doris

@madudoris

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Virtual Assistant | Executive Support | Project Coordination | Operations Support

Nigeria

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What I'm looking for

I am seeking a long-term remote role where I can apply my organizational, administrative, operational, and communication skills to support teams efficiently. I enjoy executive support, project coordination, customer support, and workflow management, and I value professionalism, accountability, continuous learning, and contributing to business growth.

I am a highly organized and proactive Virtual Assistant with over three years of experience supporting executives, teams, and business operations across multiple industries. My expertise includes executive assistance, project coordination, operations support, administrative management, and workflow organization.

I specialize in calendar and email management, meeting coordination, travel planning, data entry, reporting, research, and document organization, ensuring that executives and teams operate efficiently and stay focused on high-priority goals. I also have experience creating and maintaining SOPs, managing filing systems, coordinating cross-functional tasks, and supporting operational processes to improve productivity and accountability.

I am proficient in tools such as Google Workspace, Microsoft Office, Trello, Asana, Slack, HubSpot, QuickBooks, Canva, and other remote collaboration platforms. My background in HR and administration has strengthened my communication, confidentiality, multitasking, and problem-solving abilities.

Additionally, I have experience working remotely with international clients across different time zones, which has equipped me with strong self-management, adaptability, and professional communication skills.

I take pride in being detail-oriented, dependable, and proactive in ensuring tasks are completed accurately and on time. My goal is to help businesses stay organized, improve workflow efficiency, and support leadership through reliable operational and administrative support.

Skills

• Executive & Administrative Support

• Calendar & Email Management

• Project Coordination

• Operations Support

• Data Entry & Reporting

• SOP Documentation

• Bookkeeping Support

• CRM Management

• Online Research

• Client Communication

• Travel Coordination

• Schedule Management

• Social Media Support

• Google Workspace & Microsoft Office

• Trello, Asana & Slack

• QuickBooks & HubSpot

• CRM Management

• Online Research

• Client Communication

• Travel Coordination

• Schedule Management

• Social Media Support

• Google Workspace & Microsoft Office

• Trello, Asana & Slack

• QuickBooks & HubSpot

• ChatGPT | Google Gemini | Microsoft Copilot | Claude | Grammarly

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Kimad Renew and Bloom Solutions

Jan 2026 - Present (4 months)

Handled incoming and outgoing communications, including emails.
Conducted research and prepared presentations, reports, and documents.
Provided administrative support to multiple team members, including email management and data entry.
Processed invoices, tracked expenses, and maintained financial data to optimize the company’s budgeting and accounting process.

Virtual Assistant

Geomel Group of Company

Jan 2023 - Dec 2025 (2 years 11 months)

Efficiently managed over 100 incoming and outgoing communications weekly to ensure timely and effective correspondence.
 Spearheaded the design of more than 50 marketing graphics, resulting in a remarkable 20% increase in customer engagement across social media platforms.

Active Listening Problem Solving Time Management Freshdesk HubSpot Google Workspace Microsoft Office

Customer Support Officer

Genesis Couture

Aug 2019 - Feb 2021 (1 year 6 months)

In my role at Genesis Couture, I responded to customer inquiries promptly, maintained the customer database, and participated in team meetings to address challenges and align on support goals.

Active Listening Problem Solving Time Management Team Collaboration