MAmadonna ashraf
@madonnaashraf
Dedicated freelancer with strong communication skills and problem-solving abilities.
EgyptWhat I'm looking for
I am a dedicated and detail-oriented freelancer with a passion for delivering clear and effective client solutions. My strong communication skills and ability to manage tasks independently allow me to thrive in fast-paced, dynamic environments. I am highly organized and motivated, always eager to bring creativity and process-driven work to my freelancing projects.
With a background in commerce and extensive training in data analysis and digital banking, I have honed my skills in various roles. My experience as a Data Curator Specialist at Veeva Systems involves conducting research in the medical field and ensuring high-quality service. As a Senior Officer in Digital Banking, I implemented ACH transactions and developed automation solutions that significantly improved operational efficiency.
Throughout my career, I have demonstrated my ability to adapt and learn quickly, whether working individually or as part of a team. I am committed to helping clients achieve their goals efficiently and look forward to new opportunities that challenge my skills and expand my knowledge.
Experience
Work history, roles, and key accomplishments
Data Curator Specialist
Veeva Systems
Oct 2024 - Present (8 months)
Conducted research on individuals in the medical field and collected information according to company guidelines, feeding it into the system. Ensured high-quality service by checking for errors and maintaining data accuracy.
Operations Digital Banking Senior Officer
Industrial and Development Bank
Nov 2019 - Present (5 years 7 months)
Implemented ACH Credit and Debit transactions and activated customer mandates after verifying data accuracy. Managed various E-payment platforms, including the E-finance system, and created new E-CPS accounts and users for corporate clients.
Loan Originator
Naos Marketing
Mar 2019 - Present (6 years 3 months)
Assisted customers via outbound calls with their loan applications and submitted them for underwriter approval. Performed various verification processes using different tools for personal, employment, and bank verifications.
Customer Service Representative
Ecco Outsourcing
Jun 2018 - Present (7 years)
Received and reviewed documents from drivers applying to join UBER UK, checking for correct supporting documents based on jurisdiction rules. Approved or rejected supporting documents accordingly.
Trainee
QNB
Aug 2017 - Present (7 years 10 months)
Gained practical experience in banking operations and customer service within a branch environment. Assisted with various tasks to support the daily functions of the bank.
Education
Degrees, certifications, and relevant coursework
HUHelwan University
Bachelor of Commerce, Accounting
Grade: Good (78.2%)
Graduated with a grade of Good (78.2%). Specialized in Accounting.
Availability
Location
EgyptAuthorized to work in
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