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Madison Hunter UserMU
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Madison Hunter User

@madisonhunteruser

Patient Navigator at Kinomatic managing longitudinal surgical care journeys and coordinating complex CT imaging and surgical-planning workflows.

United States
Message

At Kinomatic, I manage a portfolio of patient accounts across surgeon practices, supporting people from pre-operative planning through one year post-operatively. I coordinate care milestones, address barriers, and track patient-reported outcomes.

I coordinate complex CT imaging and surgical-planning workflows, from orders and scheduling through facility follow-up and distribution of patient-specific 3D anatomical bone models. I also work with care teams and imaging facilities to resolve escalations and prevent workflow delays.

At Temple University Kornberg School of Dentistry, I managed patient operations and re-engagement workflows, documenting activity in Axium EHR and maintaining Excel trackers. I also handled insurance verification, pre-authorizations, and other front-end revenue cycle work.

At Temple University Hospital, I managed admissions, transfers, and discharges for a medical-surgical unit using Epic EMR. I coordinated patient movement and orders, maintained operational records, and produced daily census reports.

Experience

Work history, roles, and key accomplishments

KI
Current

Patient Navigator

Kinomatic

Aug 2025 - Present (1 year 1 month)

Manages a portfolio of 167+ patient accounts across four surgeon accounts, coordinating longitudinal care from pre-operative planning through one year post-operatively. Delivers concierge-style support, tracks NPS and patient-reported outcomes, and coordinates complex CT imaging workflows.

TD

Patient Care Coordinator

Temple University Kornberg School of Dentistry

Oct 2024 - Aug 2025 (10 months)

Managed high-volume front-desk and patient operations for 50-60+ scheduled patients plus walk-ins daily, handling check-in/out, schedule changes, emergency triage, and approximately 100 inbound calls per day. Managed patient re-engagement and case-status workflows, producing 150-250 communications weekly and maintaining Excel trackers and Axium EHR documentation.

TH

Unit Clerk

Temple University Hospital

Oct 2023 - Oct 2024 (1 year)

Managed admissions, transfers, and discharges for a 35-bed medical-surgical unit in Epic EMR, maintaining accurate census logs and bed board status. Processed physician orders, coordinated transport logistics, and served as the primary communication hub between nursing, physicians, case management, and patient families.

Education

Degrees, certifications, and relevant coursework

Temple University logoTU

Temple University

Bachelor of Arts, Psychology

Pursued a Bachelor of Arts in Psychology, with expected completion in December 2025.

Temple University logoTU

Temple University

Bachelor of Arts, Advertising and Art Direction

Earned a Bachelor of Arts in Advertising and Art Direction in May 2023.

AA

American Heart Association

Basic Life Support (BLS) Certification, Basic Life Support

Certified in Basic Life Support (BLS), with certification valid until June 2027.

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