
Danielle Brown
@daniellebrown4
Patient Care Coordinator at Riverside Oral Surgery, supporting patient flow, insurance updates, and appointment scheduling.
What I'm looking for
At Riverside Oral Surgery, I greet patients and families, guide them through registration, update insurance information, and schedule appointments according to guidelines, urgency, and availability.
At Atlantic Health System, I support patient flow and placement by coordinating with nursing, bed management, patient access, environmental services, and transportation. I also help troubleshoot common unit and floor computer issues.
Across medical offices and health systems, I’ve supported surgical coordination, workers’ compensation and PIP processes, and employee onboarding. I’ve also presented non-clinical orientation and educational programs, and hold NCCT Certified Medical Assistant and CPR certifications.
Experience
Work history, roles, and key accomplishments
Patient Care Coordinator
Riverside Oral Surgery
Mar 2026 - Present (7 months)
Greets visitors and patients, manages registration, updates demographics, obtains insurance information, and reviews HIPAA forms. Posts self-pay charges, collects payments, and schedules appointments.
ED Unit Associate
Atlantic Health System
Jun 2021 - Present (5 years 4 months)
Answers multi-line phone system, acts as liaison between nursing, bed management, patient access, environmental services, and transportation. Troubleshoots common unit/floor computer issues and places consultation calls.
Clinical Standards Specialist-Medical Assistant/Patient Service Technician
Summit Health
Jun 2021 - Dec 2021 (6 months)
Mentored new employees during onboarding, collaborated with multidisciplinary teams to establish protocols, and maintained documentation of employee progress. Presented as instructor for non-clinical orientation and educational programs.
Surgical Coordinator
Tri-County Orthopedics
Oct 2019 - Oct 2020 (1 year)
Scheduled and maintained physician surgical schedules, obtained insurance pre-authorizations, and coordinated pre-operative testing. Submitted necessary documentation to operating room support staff.
Front Desk Representative-Part Time
Associates in Dermatology
Sep 2019 - Feb 2020 (5 months)
Greeted patients, processed medical insurance information, verified eligibility, and acted as liaison between patients and clinical staff. Scheduled appointments and updated medical records.
Workers Compensation and PIP Liaison
New Jersey Spine Center
Oct 2014 - Oct 2019 (5 years)
Planned and directed verification of workers compensation patient insurance, obtained PIP pre-certifications, and assisted billing department with reimbursement. Planned educational meetings and built relationships with attorneys.
Certified Medical Assistant
New Jersey Spine Center
Assisted orthopedic spine surgeons and pain management physicians with patient scheduling via EMR data entry and interviews. Coordinated pre-operative information and scheduled surgical procedures.
Education
Degrees, certifications, and relevant coursework
Union College of Union County
Associate in Applied Science, Cyber Forensics
2023 - 2024
Pursued an Associate in Applied Science in Cyber Forensics from January 2023 to December 2024.
Anthem Institute
Medical Assistant Certification, Medical Assisting
2008 - 2009
Completed a Medical Assistant Certification from July 2008 to May 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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