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Madison Goins

@madisongoins

Debt Collector at Carespring Health Care Management, tracking resident trust-account payments and outstanding documentation.

United States

Message

At Carespring Health Care Management, I record deposits and checks in residents’ trust accounts and verify admission agreements. I also follow up with facility Business Office Coordinators about outstanding documentation.

I track submitted and closed accounts in a spreadsheet, document payments, and send past-due bills with collection letters. As a To-Go Host at Texas Roadhouse, I coordinated accurate orders and checked items before handoff.

Experience

Work history, roles, and key accomplishments

Current

Debt Collector

Current

Carespring Health Care Management

Oct 2020 - Present (6 years)

Recorded deposits and checks in residents' trust accounts, using detailed data-entry and verification skills to maintain accurate payment records. Verified completed admission agreements and contacted facility Business Office Coordinators with updated lists of outstanding documentation, improving follow-up on incomplete records.

Data Entry Payment Processing Account Reconciliation Collections Management Tracking Spreadsheet Documentation Verification Communication Skills

To-Go Host

Texas Roadhouse

Accommodated guest needs by coordinating timely, accurate orders and verifying requested items were included before handoff. Prepared, boxed, and bagged all ordered food and requested items, supporting an organized and efficient to-go service experience.

Order Accuracy Food Preparation Customer Service Communication Skills