Eitwanda Moore
@eitwandamoore
I resolve mortgage delinquencies, accounts receivable issues, and customer concerns to protect revenue and service.
What I'm looking for
At Flagship Credit Acceptance, I managed the full accounts receivable process, including invoicing, payment posting, collections, and dealer reserve accounts for GAP and warranty cancellations.
Previously, at Caliber Home Loans and Wingspan Portfolio Advisors, I supported customers facing mortgage default by serving as a liaison to internal workout groups and helping identify retention or liquidation options to avoid foreclosure. I bring a calm, methodical approach to resolving long-term issues, gathering information, and aligning solutions with investor guidelines.
Currently, I lead front-of-house operations at Paparazzi Chophouse, coordinating reservations, training host staff, and resolving guest concerns in a fast-paced five-star environment.
Experience
Work history, roles, and key accomplishments
Lead Hostess
Paparazzi Chophouse
Aug 2024 - Present (2 years)
Managed front-of-house operations by coordinating guest seating, overseeing reservations, and ensuring exceptional customer service in a fast-paced five-star dining environment. Led and trained host staff while maintaining a welcoming atmosphere and resolving guest concerns professionally.
Education
Degrees, certifications, and relevant coursework
Northwest Vista College
Associate of Arts, Communications
2008 - 2010
Pursued an Associate of Arts in Communications, focusing on foundational communication principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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