Open to opportunities

Shawnee Rivera

@shawneerivera

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First-person Accounts Receivable Analyst focused on accurate reconciliation, collections, and client-ready reporting.

United States

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What I'm looking for

I want the opportunity to join an organization and use the developed techniques and organization skills required for any task and duty.

I support the Accounts Receivable function by investigating past-due invoices, researching intercompany short payments and overpayments, and resolving payment discrepancies with detailed notes for team leaders.

I’ve handled timely payment application, monitored aging reports to identify unapplied payments and open balances, coordinated account clean-up for unapplied receipts/short-paid invoices, and assisted with month and year-end closing so records and invoicing stay accurate.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable Analyst I

Current

Aya Healthcare

Dec 2023 - Present (2 years 8 months)

Supports the accounts receivable department by investigating past-due invoices and researching intercompany short/overpayments for reconciliation. Maintains documentation for credit/debit memos and resolves payment discrepancies by coordinating receipt and invoice clean-up.

Accounts Receivable Past Due Invoice Investigation Inter Company Reconciliation Credit Memos Debit Memo Write Offs Cash Application Unapplied Receipts Cleanup

Accounts Receivable Specialist

Stability Healthcare

Oct 2022 - Oct 2023 (1 year)

Applies customer payments and monitors aging reports to identify unapplied payments and open balances. Coordinates client communications and internal stakeholder support to resolve billing/cash application issues and assists with month and year-end closing.

Cash Application Payment Posting Client Communication Month End Closing Year End Close Invoice Processing Customer Service PO Tracking

Accounts Receivable Analyst

FlexCare Medical Staffing

May 2022 - Oct 2022 (5 months)

Monitors customer accounts and manages day-to-day accounts receivable activities, including verifying, classifying, computing, and recording receivables data. Resolves discrepancies and collections by investigating information from customers and reviewing payment plans and payment history.

Accounts Receivable Collections Customer Discrepancy Investigation Data Verification Data Classification Receivables Data Computation Confidentiality

Office Administrator

Gold Star Insulation

Jul 2021 - May 2022 (10 months)

Handled billing from WIP and billing dates, reconciled checks for deposit, and processed bi-weekly payroll for approximately 80 employees. Supported accounts receivable and onboarded new employees.

Billing Deposits Payroll Processing Accounts Receivable Employee Onboarding

Office Assistant/Accounts Receivable

Apex Site Solutions

Mar 2018 - Jul 2021 (3 years 4 months)

Processed and tracked invoices and payments while supporting accounts receivable reporting and office administration. Provided weekly aging reports to accounting/leadership, supported HR onboarding and certifications, and followed up on customer payment status.

Invoice Processing Document Scanning Accounts Receivable Payment Processing Payment Follow Up File Organization

Barista

Starbucks

May 2012 - Mar 2018 (5 years 10 months)

Operated a register and balanced the drawer while following food safety standards and handling customer complaints. Maintained store inventory and supported store updates for new menu items and policy changes.

Customer Service Cash Handling Register Operation Drawer Balancing Food Safety Compliance Inventory Management Store Operations Customer Complaint Resolution