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Macdonald Collins

@macdonaldcollins

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IT Manager at Zodoson Company Ltd who supported Windows Server, Microsoft 365, and workplace IT operations.

Nigeria

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What I'm looking for

I'm seeking to contribute my skills as a Software Technical Support Engineer in an international technology and manufacturing environment.

At Zodoson Company Ltd, I managed day-to-day IT operations and provided technical support to users. I installed and maintained software and supported Windows Server environments.

I helped users with Microsoft 365 and Microsoft Office, diagnosed hardware and software problems, and troubleshot LAN and Wi-Fi connectivity.

At Volumbra Company, I installed software, supported users with technical issues, and assisted with computer maintenance. I also designed and maintained websites and created graphics and digital materials.

Experience

Work history, roles, and key accomplishments

IT Manager

Zodoson Company Ltd

Jan 2022 - Dec 2024 (2 years 11 months)

Managed day-to-day IT operations and provided technical support to users. Installed, configured, updated, and maintained software applications and supported Windows Server environments.

Windows Server Microsoft 365 Microsoft Office hardware troubleshooting Printer Installation LAN and WiFi configuration Connectivity troubleshooting IT End User Support Software Installation System Maintenance

Assistant IT Manager / Software Engineer

Volumbra Company

Jan 2019 - Dec 2021 (2 years 11 months)

Installed and configured software applications and provided technical support for software and computer-related issues. Assisted with hardware troubleshooting, network connectivity, and website and graphics design.