Mabatho Leah Chaba

I am a motivated and dependable professional with hands-on experience in customer service, part-time lecturing, and examination invigilation. I bring a strong work ethic, attention to detail, and proven ability to follow procedures and support institutional processes.

As a call centre agent I managed inbound calls, customer emails, complaint resolution, and CRM-based issue escalation. As a part-time lecturer I planned and delivered lessons in Entrepreneurship, Business Management, and Computerised Financial Systems, and taught accounting software such as Pastel and Sage.

I uphold high standards of integrity and reliability, having worked as an external invigilator to ensure compliance with examination regulations and support exam administration. I am adaptable, eager to learn, and committed to contributing to team success.