Manto Sibande
@mantosibande
Customer service enthusiast with strong communication and problem-solving skills.
What I'm looking for
I am a dedicated customer service professional with a passion for enhancing customer satisfaction and loyalty. My strong communication skills, both verbal and written, enable me to effectively interact with customers, understand their needs, and convey information clearly. I thrive in environments where I can utilize my empathetic nature to connect with individuals on a personal level, ensuring they feel valued and understood.
In my recent role as a Counting Officer with the Electoral Commission of South Africa, I supervised the counting of votes during elections, ensuring accuracy and fairness throughout the process. This experience honed my organizational skills and attention to detail, as I maintained a clear and organized system for counting votes and prepared accurate reports for relevant authorities. I also have experience as an English tutor, where I helped students improve their language skills, further showcasing my ability to communicate effectively and support others in their learning journeys.
Experience
Work history, roles, and key accomplishments
English Tutor
Self Employed
Provided tutoring in English Home Language for children in grades 10 and 11, focusing on grammar, poetry, and the book 'Life of Pi'. Developed personalized lesson plans to enhance students' understanding and performance.
Counting Officer
Electoral Commission of South Africa
May 2024 - Present (1 year 1 month)
Supervised and managed the counting of votes during elections, ensuring accuracy and fairness. Verified ballot box integrity, organized counting stations, and oversaw a team of counting staff. Maintained compliance with legal requirements and prepared accurate count reports.
Education
Degrees, certifications, and relevant coursework
University of Johannesburg
Higher Certificate in Business Management, Business Management
2022 - 2023
Pursued a Higher Certificate in Business Management with a focus on Project Management, gaining foundational knowledge in business principles and project execution.
Groblersdal Academy
Matric, General Education
2015 - 2020
Completed Matric with Bachelors Admission, preparing for further studies in higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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