At Amazon, I troubleshoot software and hardware issues for customers, drivers, shippers, and Delivery Service Partners, working with technical engineering teams to diagnose and resolve incidents. I also analyze operational data to identify recurring failures and update internal knowledge base documentation.
In my development projects, I built a corporate platform for Matla Consultants with an interactive South Africa map and Sanity CMS, and I'm developing a social media sentiment analyzer using Python, React, Node.js, Django, and MongoDB. I also developed a mobile-first insurance onboarding platform and a social event application.
