Lyra Melissa Guma

I am a committed virtual assistant with a passion for leveraging my strong communication skills and extensive experience in administrative support. My primary goal is to contribute meaningfully to an organization by thriving in dynamic, fast-paced environments. I excel at working independently while making a positive impact on team objectives.

Throughout my career, I have honed my abilities in managing communication effectively, ensuring timely and accurate exchanges between clients and staff members. My experience includes handling court and legal documents, managing client payments, and maintaining detailed records to keep all stakeholders informed. I am adept at organizing schedules and coordinating appointments, which enhances productivity across the firm.

In my previous role as a Customer Service Representative, I managed chat and text message communications, ensuring effective responses to inquiries. I served as a point of contact for my team, supervising daily activities and fostering a collaborative environment. I am proactive, detail-oriented, and always ready to adapt and learn in fast-paced settings.