LPLynx Pham
@lynxpham
Focused senior manager with expertise in business scaling and growth.
VietnamWhat I'm looking for
I am a focused senior management professional with a proven track record in launching and scaling businesses across various industries and markets. My expertise lies in market expansion, strategic partnerships, AI-driven operations, and P&L management. I have successfully built high-performance teams that drive results and foster innovation.
In my recent role as Global Growth Manager at Gelato, I scaled AI-driven sales automation, significantly reducing deal closure times and securing multiple high-value contracts. My leadership in the Vietnam/APAC region contributed to a remarkable increase in revenue, showcasing my ability to execute effective go-to-market strategies and optimize operations for maximum profitability.
Throughout my career, I have consistently demonstrated my capacity to enhance productivity and drive revenue growth through strategic partnerships and data-driven decision-making. I am passionate about leveraging technology and analytics to create impactful business solutions and foster sustainable growth.
Experience
Work history, roles, and key accomplishments
Head of Global Community Engagement
Sponsors for Educational Opportunity - Vietnam
Jan 2023 - Present (2 years 4 months)
Leading global community engagement initiatives to support educational opportunities in Vietnam.
Global Growth Manager
GELATO
Jan 2024 - Feb 2024 (1 month)
Scaled AI-driven sales automation, reducing deal closure time from 60+ to 28 days and securing 8 ICP deals within 8 months. Led a 70% adoption rate of AI/automation across the global sales team, integrating ChatGPT for client insights and increasing efficiency.
Country Manager
GELATO
Aug 2022 - Dec 2023 (1 year 4 months)
Led Vietnam/APAC expansion, increasing regional contribution from 10% to 30% of global revenue. Managed full P&L for APAC, optimizing budget allocation and increasing profit margins by 15% during the launch phase.
Chief Operating Officer
POS365
Sep 2021 - Aug 2022 (11 months)
Drove 20% revenue growth by securing strategic partnerships and increasing South Vietnam revenue by 30%. Restructured operations to enhance efficiency and optimized marketing ROI, achieving 50% NMV growth.
Community Operation Manager
Bytedance
Jul 2018 - Jul 2019 (1 year)
Executed government partnerships to elevate TikTok as a social impact platform. Managed KOLs to drive user growth and engagement, reaching monetization targets.
Team Lead
Uber
Apr 2016 - Jul 2018 (2 years 3 months)
Launched APAC's in-house support team, increasing CSAT by 20% in six months. Managed service partners and handled critical media and social complaints.
Senior Key Account Manager
LAZADA
Dec 2014 - Apr 2016 (1 year 4 months)
Managed a team of account managers and oversaw 20% of national sales. Set up onboarding guides and SMB consultations to achieve 10% CAGR in the electrical category.
Founder & President
AIESEC
Jan 2013 - Apr 2014 (1 year 3 months)
Founded and led AIESEC at the National Economics University, focusing on leadership development and international exchange.
Education
Degrees, certifications, and relevant coursework
National Economics University
Leadership and Management
2012 - 2014
Founder & President of AIESEC, leading initiatives to promote leadership and cultural exchange among students.
Academy of Finance
Bachelor of Corporate Finance, Corporate Finance
2010 - 2014
Tech stack
Software and tools used professionally
Availability
Location
VietnamAuthorized to work in
Job categories
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