Lynn Pagan

Managed daily operations of multiple commercial properties, ensuring compliance with company policies, leases, and local regulations. Coordinated capital improvement projects, tenant build-outs, and routine maintenance.

Supervised onsite and third-party staff, oversaw construction renovations and routine maintenance, and managed property operations including lease administration and capital improvements. Maintained property delinquency under 2% for 263 units.

Managed onsite staff and oversaw all operations including maintenance, lease administration, capital improvements, and expense control. Performed daily inspections and collected monthly fees from tenants.

Managed business account ledgers, including assessing charges, managing reconciliation fees, CAM charges, and overseeing Yardi profiles. Collected past due balances and created payment plans, and served as lead trainer for new hires.

Managed 17 facilities occupied by the federal government, overseeing operations including maintenance, lease administration, capital improvements, budgeting, and expense control. Developed and managed annual budgets and reviewed all bills and invoices.

Handled sensitive documents, processed credit checks and rental payments, and marketed homes for rent or sale on MLS. Distributed information from the broker to realtors, lenders, title companies, buyers, and sellers.

Oversaw two Tax Credit communities, supervised onsite staff, and maintained daily schedules with work orders and make ready appointments. Performed daily inspections, collected monthly fees, and created collections and vacancy reports.

Received Safe MLS Assistant Access certification in 2018.

Completed HTC Compliance Training and received certificate in 2014.

Earned a Bachelor's Degree in Business Administration from the University of Phoenix in May 2003.