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Lynda ikre

@lyndaikre

Client Support Executive at 121 Company Formation Limited, streamlining corporate onboarding and completing 300+ compliance filings.

Nigeria
Message

At 121 Company Formation Limited, I manage support for international corporate clients and streamlined onboarding processes that achieved a 95% first-time approval rate. I also completed over 300 corporate compliance filings with Companies House.

I use Freshworks Suite and eFiling software to monitor resolution metrics, map client lifecycles, and optimize ticket workflows. I resolve 97% of high-value inquiries within 24 hours.

At Zuriel Law Practice, I authored and audited commercial contracts and service level agreements, and supported board secretarial work for corporate clients. My regulatory liaison work accelerated licensing turnaround times by 30%.

Earlier, at Almond Technologies Limited and eTranzact International Plc, I prepared commercial instruments and property deeds, handled compliance escalations, and negotiated service level agreements and vendor contracts.

Experience

Work history, roles, and key accomplishments

CL
Current

Client Support Executive

121 Company Formation Limited

Aug 2023 - Present (3 years 2 months)

Managed omni-channel inquiries for 15–20 high-value international clients daily, maintaining a 97% first-contact resolution rate within 24 hours under tight SLAs. Architected end-to-end corporate onboarding processes, achieving a 95% first-time approval rate across international registrations.

ZP

Legal Associate

Zuriel Law Practice

Jul 2021 - Jan 2023 (1 year 6 months)

Facilitated end-to-end client communications and legal stewardship for a portfolio of corporate clients, maintaining 100% compliance across statutory filings. Authored and audited over 50 commercial contracts and service level agreements, translating technical legal risks into actionable business insights.

Education

Degrees, certifications, and relevant coursework

NS

Nigerian Law School

Barrister-at-Law (BL), Law

Grade: Second-Class Honours (Upper Division)

Earned a Barrister-at-Law (BL) degree with Second-Class Honours (Upper Division).

DU

Delta State University

Bachelor of Laws (LL.B), Law

Grade: Second-Class Honours

Earned a Bachelor of Laws (LL.B) degree with Second-Class Honours.

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