Ma Kristina Joy Caasi

Prepared work schedules and ensured manpower requirements were met, while monitoring monthly utilization of medical supplies and managing revolving funds. Supervised daily team activities, assisted patients with needs and concerns, and investigated customer complaints.

Successfully completed comprehensive Virtual Assistant Training covering email and calendar management, data entry, social media management, basic accounting, and website building. Gained hands-on practice through simulations and tasks aligned with real-world Virtual Assistant responsibilities.

Prepared reports and communicated findings to healthcare professionals, and accurately entered and managed patient data within the laboratory information system. Addressed customer and patient inquiries, providing relevant information and support.

Maintained accurate and confidential patient records and laboratory logs, and entered and managed patient data within the laboratory information system. Assisted in the creation and updating of digital reports and databases.

Completed a comprehensive curriculum focused on laboratory procedures, diagnostic testing, and medical research. Gained expertise in analyzing biological samples and operating laboratory equipment.