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Amanda GaoAG
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Amanda Gao

@lyellgao

Bilingual (English/Chinese) professional with diverse experience across real estate, client success, and education.

China
Message

At Pacific Sterling Realty, I independently managed buyer- and seller-side transactions, overseeing documentation, deadlines, and communication. I drafted and submitted transaction documents and audited files using SkySlope and zipformplus.

At Callnovo, I led global e-commerce and content review projects and managed support teams across several countries. I created a KPI tracking system, with a 90%+ team success rate and 95%+ client satisfaction rate.

At Yueyang Bowen School, I taught English to students from Grade 2 to Grade 9 and contributed to curriculum development, textbook writing, and test design. I also received an Outstanding Employee award.

At Shenzhen Maxsharer, I sold $300K per year, with 60% repeat customers, and found more than 30 new clients. I also facilitate spoken Chinese practice as a part-time Speaking Tutor at Mandarin Blueprint.

Experience

Work history, roles, and key accomplishments

PR

Transaction Coordinator

Pacific Sterling Realty

Aug 2025 - Sep 2026 (1 year 1 month)

Drafted and submitted RPAs, listing agreements, and addendums; managed MLS data entry. Conducted daily audits of transaction files via SkySlope and zipformplus, ensuring compliance and following up on missing documents. Independently managed a steady volume of transactions monthly, overseeing end-to-end documentation, deadlines, and communication for both buyer and seller sides. Partnered with sen

MB

Speaking Tutor

Mandarin Blueprint

Aug 2025 - Sep 2026 (1 year 1 month)

Facilitated spoken Chinese practice for members through speaking sessions.

CA

Client Success Manager

Callnovo

Mar 2021 - Nov 2024 (3 years 8 months)

Led 20+ global projects in e-commerce and content review, working with teams across multiple countries. Hired and trained teams, ensuring smooth project delivery. Managed 100+ global support agents, created performance tracking (KPI system), achieving 90%+ team success rate and 95%+ client satisfaction rate. Translated 50+ meetings and training sessions.

YS

English Teacher

Yueyang Bowen School

Aug 2017 - Feb 2021 (3 years 6 months)

Taught English to kids from Grade 2 to Grade 9, with 100+ students per term. Contributed to curriculum development, textbook writing, and test design. Achieved 80% student grade improvement and won Outstanding Employee award. Built trust with parents, leading to 50+ new student referrals.

Education

Degrees, certifications, and relevant coursework

HU

Hunan Normal University

English

Tech stack

Software and tools used professionally

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