At Pacific Sterling Realty, I independently managed buyer- and seller-side transactions, overseeing documentation, deadlines, and communication. I drafted and submitted transaction documents and audited files using SkySlope and zipformplus.
At Callnovo, I led global e-commerce and content review projects and managed support teams across several countries. I created a KPI tracking system, with a 90%+ team success rate and 95%+ client satisfaction rate.
At Yueyang Bowen School, I taught English to students from Grade 2 to Grade 9 and contributed to curriculum development, textbook writing, and test design. I also received an Outstanding Employee award.
At Shenzhen Maxsharer, I sold $300K per year, with 60% repeat customers, and found more than 30 new clients. I also facilitate spoken Chinese practice as a part-time Speaking Tutor at Mandarin Blueprint.

