Lydia Anna Lazzer
@lydiaannalazzer
I am a detail-oriented Canadian administrative professional experienced in account management and customer relations.
What I'm looking for
I am a detail-oriented and adaptable Canadian administrative and account professional, experienced in supporting customers and managing accounts across fast-paced environments.
As an Account Executive at Super Ego Holding (Apr 2023–May 2024), I developed carrier relationships, negotiated transportation spend, and led customer implementation efforts that improved service delivery. I routinely managed tight schedules and contributed to account management outcomes.
Earlier, as Administrative Manager at JCI Institute (June 2020–June 2022), I screened calls, processed tuition payments, and set up payment plans while adapting to curriculum changes. That role strengthened my time management, solo task ownership, and communication skills. I also completed an Intro to Python course and retain basic French from immersion schooling.
I bring strong computer literacy (Microsoft Word, Excel, Google systems), negotiation and leadership skills, and a willingness to take on detailed or evolving tasks. I am seeking flexible, customer-focused roles that support travel and continued professional growth.
Experience
Work history, roles, and key accomplishments
Account Executive
Super Ego Holding
Apr 2023 - May 2024 (1 year 1 month)
Managed carrier relationships and negotiated transportation contracts to minimize spend and support customer freight needs; led customer implementation activities and adapted to tight schedules to maintain service levels.
Administrative Manager
JCI Institute
Jun 2020 - Jun 2022 (2 years)
Managed administrative operations including screening student inquiries, processing tuition payments and payment plans, and coordinating class schedules, improving office responsiveness and time management.
Education
Degrees, certifications, and relevant coursework
British Columbia Institute of Technology
Intro to Python (part-time course), Python Programming
2021 - 2022
Completed an Intro to Python part-time course at the British Columbia Institute of Technology from September 2021 to April 2022.
Ross Sheppard Composite High School
High School Diploma, Drama
2014 - 2017
Activities and societies: Three-year drama program; participated in school productions and musicals.
Worked towards a high school diploma and completed a three-year drama program involving school productions and musicals, building strong social skills and confidence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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