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Lyda Fontecha

@lydafontecha

Learning and Data Analysis Specialist at HDI Seguros Colombia who created Power BI dashboards and managed learning programs for 300+ participants.

Colombia

Message

At HDI Seguros Colombia, I designed learning content and e-learning resources, then built Power BI dashboards to validate data, identify findings, and support decisions. I also managed learning programs for more than 300 participants, tracking progress and performance indicators.

At Concentrix, I led quality management for a team of more than 60 people and developed KPIs, quality protocols, and improvement plans. Earlier, I designed and delivered learning programs at Concentrix and BRM S.A.S., and analyzed performance indicators at BPM Consulting.

Experience

Work history, roles, and key accomplishments

Learning & Data Analysis Specialist

HDI Seguros Colombia

Jan 2025 - Jun 2026 (1 year 5 months)

Designed and structured learning content and e-learning resources, developed digital learning resources in LMS and Articulate 360, built Power BI dashboards and KPIs, and managed learning programs for over 300 participants.

Instructional Design E Learning Articulate 360 Rise Storyline LMS Moodle Power BI KPI Tracking Data Analysis Project Management

Senior Quality Coordinator

Concentrix

Jan 2023 - Jun 2024 (1 year 5 months)

Led quality management for a team of over 60 people, designed and monitored KPIs and quality protocols, implemented quality measurement models, and presented findings to stakeholders.

Quality Assurance Quality Management KPI Monitoring Data Analysis Process Improvement Stakeholder Management

Learning & Quality Coordinator

Concentrix

Nov 2021 - Dec 2022 (1 year 1 month)

Designed and implemented learning programs and curricula, monitored training KPIs and performance data, and identified opportunities to improve learning effectiveness.

Instructional Design Curriculum Development Training KPI Monitoring Data Analysis

Learning Team Lead

Concentrix

Oct 2020 - Oct 2021 (1 year)

Led the end-to-end learning cycle from needs analysis to delivery and evaluation, managing content, e-learning platforms, and external providers.

Learning Management E Learning Content Management Vendor Management Training Delivery

Quality Assurance Analyst

BPM Consulting

Mar 2019 - Sep 2020 (1 year 6 months)

Analyzed performance indicators, prepared reports, proposed corrective actions, and organized and validated information to track training completion and compliance.

Quality Assurance Data Analysis Reporting Process Improvement Compliance

Learning Specialist / Trainer

BRM S.A.S.

Aug 2015 - Feb 2019 (3 years 6 months)

Designed, delivered, and evaluated learning programs, identifying learning needs, structuring content, and following up on results and knowledge application.

Instructional Design Training Delivery Learning Assessment Content Development