Luqman Sheikh

At 1stClassKits, I managed more than 2,000 e-commerce product listings with 99% pricing accuracy, supporting catalogue updates, product launches, inventory management, and performance reporting.

I work across product, sales, and operations teams to keep product information accurate, streamline processes, and improve service quality. I also resolve customer enquiries through email and live chat while maintaining strong first-contact resolution and customer satisfaction.

At The Planet Furniture, I supported client acquisition and retention, managed client accounts alongside senior team members, and contributed sales insights. My finance experience includes financial reporting, cash-flow monitoring, accounts receivable and payable, reconciliations, e-invoicing, and E-Way Bills.

Earlier, at Pole to Win International, I supported gamers with account, gameplay, and technical enquiries and shared player feedback with developers. I bring an MBA background, advanced Excel skills, and a practical interest in technology, gaming, football, and continuous learning.