At Fonjoung’s Real Estate Services, I managed client inquiries by phone and message, identified client needs, and shared relevant information. I coordinated, confirmed, and rescheduled appointments, keeping clients and service providers informed.
I followed up with clients about appointments and updates, maintained organized records, and directed more complex concerns to the appropriate person. I also coordinated with multiple stakeholders to resolve scheduling conflicts.
As a Sales & Customer Engagement Assistant at Retail Company, I spoke with customers in person and by telephone, answered product questions, and followed up with interested customers. Earlier, as a Customer Service Representative at Legacy Eatery, I handled inbound calls and followed up on outstanding requests.
