Luke Vinson

I am a dedicated Customer Service professional with six years of experience in delivering exceptional support and resolving customer inquiries. My proven track record in managing difficult situations with empathy and professionalism has allowed me to offer personalized solutions that enhance customer satisfaction. I am currently seeking a Customer Service Associate role where I can leverage my skills in live chat support, problem-solving, and multitasking.

Throughout my career, I have collaborated with cross-functional teams to resolve customer concerns efficiently, ensuring a seamless customer experience. My experience at Foundever as a Customer Service Representative involved meticulous documentation of customer interactions and transactions, which helped maintain a high standard of service. At Apple, I provided technical support and managed client relationships, ensuring clients were informed about new technologies, which contributed to the overall efficiency of the tech support team.

My roles at Teleperformance and Signal 88 Security further honed my customer service skills, where I assisted customers with account management and ensured the safety of client premises. I am passionate about providing excellent customer service and am eager to bring my expertise to a new team.