Kierra Clemons
@kierraclemons
Dependable customer service and warehouse associate with proven problem-solving skills.
What I'm looking for
I am a dependable and results-driven Customer Service and Warehouse Associate with over 3 years of experience in fast-paced environments. My proven ability to manage high volumes of tasks with attention to detail, excellent communication skills, and a commitment to quality has been recognized throughout my career. I pride myself on my strong problem-solving abilities, adaptability, and team-oriented mindset.
In my most recent role as a Customer Support Representative at Foundever, I delivered high-quality service via phone and email, efficiently resolving customer concerns while maintaining excellent performance metrics. I built rapport through empathetic interactions and handled complex issues by identifying root causes and providing appropriate solutions. My experience as a Warehouse Associate has equipped me with skills in order picking, packing, and inventory management, ensuring compliance with quality standards.
I am eager to bring my strong work ethic and experience to a new role, contributing to a team that values reliability, efficiency, and attention to detail.
Experience
Work history, roles, and key accomplishments
Customer Support & Picker/Packer
Manpower
Nov 2023 - Present (1 year 8 months)
Accurately picked, packed, and labeled orders according to customer specifications. Supported inventory management through regular cycle counts and operated warehouse equipment including forklifts.
Production Operator & Quality Inspector
CRBard
Apr 2023 - Present (2 years 3 months)
Operated packaging machinery while maintaining stringent quality standards and performed visual inspections to ensure compliance with specifications. Maintained clean, organized workstations to ensure safety and efficiency.
Customer Support Representative
Foundever
Apr 2019 - Present (6 years 3 months)
Delivered high-quality service via phone and email, efficiently resolving customer concerns. Maintained excellent performance metrics in response time and resolution, building rapport through empathetic interactions.
Education
Degrees, certifications, and relevant coursework
Newton High School
High School Diploma, Business Communications
Completed general studies with a focus on business communications. Developed foundational skills in communication, preparing for future academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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