Open to opportunities

Luke McGrath

@lukemcgrath

I’m a motivated Virtual Assistant and technician who delivers reliable administration, customer support, and hands-on problem solving.

United Kingdom

Message

What I'm looking for

I’m looking for a role where I can support customers and teams with dependable administration, scheduling, and communication, while continuing to learn. I want to contribute through organized day-to-day work and problem-solving in a collaborative environment.

I am a highly motivated, hard-working individual and am always looking to build and expand my knowledge and experience. Throughout my professional career I have developed skills to work well within a team and communicate effectively, but also work effectively independently. I am conscientious and work to the best of my ability in everything I do.

I bring strong field and administration experience, including supervising/leading teams varied between 5-10 people, installing & programming heat/electrical meters into residential and commercial properties, and managing warehouse management & logistics for deliveries and dispatches. I’m comfortable with customer service via face to face and phone, appointment scheduling, and daily administration tasks like email, diary, and software management.

I also support clients remotely as a Freelance Virtual Assistant (3+ Years Experience), handling administration tasks, appointment setting/diary management, social media/marketing, and event & travel planning through telephone and email communications. Alongside that, I have hands-on technical and construction strengths—from assembly technician work using soldering and hand tools to wood/garden shed projects involving reading plans, accurate measuring and cutting, quality control checks, and training new starters.

Experience

Work history, roles, and key accomplishments

Installer Technician

Ista Energy Solutions

Supervised teams of 5–10 while installing and programming heat and electrical meters in residential and commercial properties. Managed warehouse logistics and nationwide deliveries, handled customer service, appointment scheduling, daily administration, and closed sale leads.

Heat Meter Installation Electrical Meter Programming Team Supervision Warehouse Logistics Nationwide Delivery Coordination Customer Service Appointment Scheduling Welding

Shed & Wood Technician

I Like Sheds

Constructed garden sheds, summer houses, shelving units, decking, and bike stores by reading and following project plans. Measured and cut materials using machines and power/manual tools, completed quality control checks, loaded delivery orders, and trained new starters.

Measuring And Cutting Materials Quality Control Training And Supervision Materials Preparation

Assembly Technician

Influx Technology

Assembled intricate products using computer systems and manual methods, including soldering and hand tools. Liaised with international companies to support selling and distributing products created and distributed by the team.

Intricate Product Assembly Soldering Using Computer Systems International Stakeholder Communication Sales Support

Virtual Assistant

Freelance

Provided administration support including appointment setting and diary management, with additional social media/marketing assistance. Supported clients with event and travel planning and communicated by phone and email.

Administrative Support Appointment Setting PRS Diary Management Social Media Management Marketing Support Event Planning Travel Planning Email Communication

Gardening & Maintenance Leader

SGM G&M

Provided gardening and maintenance across private properties and residential care homes, completing tasks such as weeding, digging, planting, and assembling or fixing items. Performed painting and decorating, coordinated with contractors, completed basic electrical/plumbing fixes, and carried out property inspections and inventory/checkouts.

Weeding And Digging Planting Painting And Decorating Basic Plumbing Fixes Property Inspections Inventory And Checkout Support