Husna Umubyeyi

HU

Open to opportunities

Husna Umubyeyi

@husnaumubyeyi

Freelance virtual assistant delivering organized, reliable administrative and client support remotely.

What I'm looking for

I seek remote, flexible part-time or hourly roles supporting entrepreneurs or small teams with administrative, scheduling, and client-facing tasks, prioritizing clear communication and reliability.

I am a detail-oriented freelance virtual assistant specializing in administrative support, calendar and inbox management, and client communication. I deliver fast turnarounds and maintain clear, professional communication with clients.

My experience includes supporting remote clients with research, document creation and formatting, and CRM/file organisation using Google Drive and Dropbox. I have a background in telesales and client support where I improved client conversion and satisfaction through email and phone communication.

Previously I managed scheduling, data entry, and daily office tasks in an administrative role at a nursery, maintaining orderly records and supporting team communication. I hold a Level 3 Diploma in Childcare and Education, an A-Level in English Language and Literature, and a 120-Hour TEFL Certificate, and I am pursuing a BA in English Language.

I am fully remote-ready, comfortable working UK time zones, and available for part-time or hourly freelance work with flexible hours and immediate start availability.

Experience

Work history, roles, and key accomplishments

FR

Current

Freelance Virtual Assistant

Current

Freelance

Jan 2021 - Present (5 years 5 months)

Provided remote administrative support including inbox and calendar management, document creation, research, and prompt client communication to improve operational efficiency and turnaround time.

Inbox Management Calendar Management Document Formatting Online Research Data Entry Google Workspace Microsoft Office

TA

Telesales & Client Support

TEFL International Academy

Jan 2019 - Dec 2020 (1 year 11 months)

Handled client queries and lead follow-ups via phone and email, maintained customer records, and contributed to improved client conversion and satisfaction.

Telesales client support Lead Follow Up CRM Email Communication Phone Support Relationship Management

WN

Administrative Assistant

Workplace Nursery

Jan 2017 - Dec 2019 (2 years 11 months)

Managed scheduling, data entry, and daily office tasks while maintaining orderly records and supporting team communication to ensure smooth day-to-day operations.

Scheduling Data Entry Office Administration Record keeping Microsoft Office Time Management Organisation

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Bachelor of Arts, English Language

Bachelor of Arts in English Language (ongoing).

UN

Unknown

Level 3 Diploma, Childcare and Education

Level 3 Diploma in Childcare and Education completed.

UN

Unknown

A-Level, English Language and Literature

A-Level in English Language and Literature completed.

TA

TEFL International Academy

120-Hour TEFL Certificate, Teaching English as a Foreign Language

Completed a 120-hour TEFL Certificate for teaching English as a foreign language.

Tech stack

Software and tools used professionally

Gmail

Google Drive

Dropbox

Google Workspace

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