Husna Umubyeyi
@husnaumubyeyi
Freelance virtual assistant delivering organized, reliable administrative and client support remotely.
What I'm looking for
I am a detail-oriented freelance virtual assistant specializing in administrative support, calendar and inbox management, and client communication. I deliver fast turnarounds and maintain clear, professional communication with clients.
My experience includes supporting remote clients with research, document creation and formatting, and CRM/file organisation using Google Drive and Dropbox. I have a background in telesales and client support where I improved client conversion and satisfaction through email and phone communication.
Previously I managed scheduling, data entry, and daily office tasks in an administrative role at a nursery, maintaining orderly records and supporting team communication. I hold a Level 3 Diploma in Childcare and Education, an A-Level in English Language and Literature, and a 120-Hour TEFL Certificate, and I am pursuing a BA in English Language.
I am fully remote-ready, comfortable working UK time zones, and available for part-time or hourly freelance work with flexible hours and immediate start availability.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Freelance
Jan 2021 - Present (4 years 10 months)
Provided remote administrative support including inbox and calendar management, document creation, research, and prompt client communication to improve operational efficiency and turnaround time.
Telesales & Client Support
TEFL International Academy
Jan 2019 - Dec 2020 (1 year 11 months)
Handled client queries and lead follow-ups via phone and email, maintained customer records, and contributed to improved client conversion and satisfaction.
Administrative Assistant
Workplace Nursery
Jan 2017 - Dec 2019 (2 years 11 months)
Managed scheduling, data entry, and daily office tasks while maintaining orderly records and supporting team communication to ensure smooth day-to-day operations.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor of Arts, English Language
Bachelor of Arts in English Language (ongoing).
Unknown
Level 3 Diploma, Childcare and Education
Level 3 Diploma in Childcare and Education completed.
Unknown
A-Level, English Language and Literature
A-Level in English Language and Literature completed.
TEFL International Academy
120-Hour TEFL Certificate, Teaching English as a Foreign Language
Completed a 120-hour TEFL Certificate for teaching English as a foreign language.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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