Giovane VieiraGV
Open to opportunities

Giovane Vieira

@giovanevieira

Experienced secretary skilled in customer service and task management.

Brazil

What I'm looking for

I am looking for a remote position that values customer support and offers opportunities for growth.

I am a dedicated professional with over four years of experience as a Secretary, specializing in effective communication, task management, and problem-solving. My background includes working in educational institutions where I have honed my skills in customer service and administrative organization. I pride myself on my ability to handle a variety of situations and interact with diverse audiences, including students, parents, and school staff.

Throughout my career, I have demonstrated my competence in activity coordination and customer support. My roles have involved providing in-person, email, and phone support, ensuring clarity and precision in all communications. I am adaptable and highly organized, committed to delivering high-quality service and resolving issues efficiently. I am now seeking an opportunity to leverage my customer service skills in a remote environment, where I can contribute to excellence in support and complaint management.

Experience

Work history, roles, and key accomplishments

AI

Secretary

Antônio Cosenza Leite Educational Institute – INEACLE

Feb 2018 - Mar 2022 (4 years 1 month)

Managed customer service in person, via email, and phone. Organized schedules and documents, prepared administrative documents, and coordinated school activities.

PS

Intern Assistant Secretary

Padre Álvaro Corrêa Borges State School

Jul 2016 - Dec 2016 (5 months)

Delivered remote customer service via email and phone, providing personalized support. Managed digital documents and assisted in financial control and reporting.

FV

Intern Assistant Secretary

Federal University of Viçosa

Aug 2015 - Dec 2015 (4 months)

Provided public service support through in-person, email, and phone interactions. Responsible for drafting and creating documents, ensuring clarity and precision in communication.

Education

Degrees, certifications, and relevant coursework

Federal University of Viçosa logoFV

Federal University of Viçosa

Bachelor of Arts, Executive Secretariat

2013 - 2017

Activities and societies: Languages studied include Portuguese (fluent/native), English (advanced), French (intermediate), and Spanish (basic).

Studied Trilingual Executive Secretariat, focusing on effective communication and administrative organization in a multilingual context.

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Giovane Vieira - Secretary - Antônio Cosenza Leite Educational Institute – INEACLE | Himalayas