Luis Stiben Torres Acosta
@luisstibentorresacos
I keep IT infrastructure, networks, and end-user systems reliable and operational.
Dominican RepublicWhat I'm looking for
I've delivered remote and onsite technical support at Efran Solutions, resolving hardware, software, and connectivity incidents while maintaining network infrastructure and point-of-sale systems.
I bring five years of experience across IT support, system administration, networking, and structured cabling. I've helped improve operational efficiency through equipment testing, proactive maintenance, Windows Server and virtualization environments, and reliable technical solutions; previously, at Computatrum Infosolutions, I supported IT administration, supplier coordination, invoicing, bids, quotations, and office technology logistics.
Experience
Work history, roles, and key accomplishments
En este rol he sido responsable del soporte técnico tanto remoto como presencial, brindando soluciones efectivas a incidencias relacionadas con hardware, software y conectividad. Me he encargado de instalar, configurar y mantener la infraestructura de red, así como de asegurar la operatividad de sistemas de punto de venta (POS). También he llevado a cabo pruebas y verificaciones para garantizar el
IT Support & Infrastructure
Efran Solutions
Jul 2022 - Aug 2026 (4 years 1 month)
Provided remote and on-site technical support, resolving hardware, software, and connectivity issues. Installed, configured, and maintained network infrastructure and POS systems, ensuring operational efficiency and user satisfaction.
Desempeñé un papel multifuncional en la gestión administrativa y operativa del área de TI. Estuve a cargo del control de pedidos, relación con proveedores, seguimiento de facturación y preparación de licitaciones y cotizaciones. También coordiné la logística de oficina para asegurar la disponibilidad y el seguimiento de recursos tecnológicos. Esta experiencia fortaleció mis habilidades organizativ
Education
Degrees, certifications, and relevant coursework
Universidad Católica del Cibao
Bachelor’s in Computer Systems Engineering, Computer and Information Sciences and Support Services
2018 - 2023
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
Job categories
Skills
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