Luis Dixon

I am a dynamic, results-driven professional with a proven background in customer service, sales, and operations management. I combine hands-on sales experience with operations coordination to drive productivity and revenue.

I worked as an operations coordinator at SOFI Bank, I oversaw day-to-day loan sales operations, coordinated teams to meet performance and compliance standards, and implemented strategies to optimize client satisfaction and efficiency.

Previously I drove revenue growth as a Sales Executive (software and hard sales), built strong client relationships, closed high-value deals, and trained new sales representatives. I also delivered high-quality customer support at Concentrix, maintaining KPIs in fast-paced environments.

I leverage business intelligence and data analysis tools (Tableau, OneBox) alongside advanced Excel and Office skills to streamline processes and inform decision-making. I communicate fluently in English and Spanish and focus on measurable improvements in operations and client experience.