Luis Carlos Campos VegaLV
Open to opportunities

Luis Carlos Campos Vega

@luiscarloscamposvega

Data entry and content writer skilled in customer service.

Mexico

What I'm looking for

I am looking for a role that allows me to utilize my writing and communication skills while contributing to meaningful projects in healthcare or customer service.

I am a dedicated Data Entry and Content Writer with a strong background in customer service. My experience includes implementing a feedback system that significantly enhanced user insights, leading to a 15% boost in repeat business. I pride myself on my effective communication skills, which have allowed me to manage complaints and provide improvements in service offerings, fostering positive client experiences.

Currently pursuing a degree in Medicine, I am engaged in extensive clinical rotations that have deepened my understanding of various health conditions. My involvement in research projects focused on innovative treatment approaches has contributed to the medical knowledge base and improved patient outcomes. I have developed strong diagnostic and communication skills through patient interactions, enabling effective collaboration with healthcare teams.

Additionally, I have participated in community health initiatives that raised awareness about preventive care, fostering a greater understanding of public health issues among diverse populations. I am adaptable to diverse audiences and bring a results-oriented approach that ensures high-quality content tailored to user needs.

Experience

Work history, roles, and key accomplishments

IC

Customer Service Representative

Independent Company

Apr 2021 - Aug 2023 (2 years 4 months)

Assisted customers with inquiries and issues, achieving a 30% increase in customer satisfaction ratings over six months. Collaborated with different departments to resolve complex service issues, streamlining processes and reducing response times by 20%.

Education

Degrees, certifications, and relevant coursework

UD

Universidad Autónoma de Durango

Licenciatura en Medicina, Medicine

Currently undertaking extensive clinical rotations across various medical specialties, gaining hands-on experience in patient care and deepening understanding of diverse health conditions. Engaged in research projects focused on innovative treatment approaches, contributing to the medical knowledge base and improving patient outcomes. Developed strong diagnostic and communication skills through pa

IA

Instituto Altum

High School Diploma

Tech stack

Software and tools used professionally

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Luis Carlos Campos Vega - Customer Service Representative - Independent Company | Himalayas