Bryan Figueroa
@bryanfigueroa
Detail-oriented customer service representative with healthcare expertise.
What I'm looking for
I am a dedicated customer service representative with extensive experience in the healthcare sector, particularly in prior authorization and accounts receivable. My career spans several years, during which I have consistently demonstrated exceptional communication skills and a strong ability to solve problems efficiently. I take pride in my attention to detail and my commitment to maintaining high standards of patient safety and satisfaction.
Throughout my tenure at Intugo, I worked for Supercare Health, where I was responsible for managing the billing cycle and addressing unbilled claims. My efforts were recognized multiple times as I was awarded Employee of the Month for my contributions to the team. Currently, I am with Genesis Auto Insurance, where I provide quotes, process payments, and handle policy changes, ensuring that clients receive the best service possible.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Genesis Auto Insurance
Jan 2024 - Present (1 year 4 months)
Currently working as a customer service representative, providing quotes, processing payments, and handling billing or policy changes. Known for delivering high-quality care and maintaining customer satisfaction.
Customer Service Representative
Intugo
Jan 2018 - Jan 2024 (5 years 11 months)
Worked as a customer service representative for Supercare Health, focusing on accounts receivable and prior authorization. Maintained the billing cycle and managed unbilled claims, ensuring high-quality service and patient satisfaction.
Education
Degrees, certifications, and relevant coursework
Vista Grande High School
High School Diploma, Communication
2015 - 2018
I’ve won employee of the Month multiple times due to exceptional representative skills. I’ve been asked for work mainly due to my help from coworkers and leading a team when others are not available, showcasing my communication skills and problem-solving abilities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Bryan?
You can contact Bryan and 90k+ other talented remote workers on Himalayas.
Message BryanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
