At RAHRBSG, I established the organization’s first company-wide SOP governance framework and coordinated workflow redesign and automation using Microsoft Copilot and Power Automate. These improvements eliminated 150+ hours of manual work per week.
I also served as Project Manager for a Microsoft Dynamics 365 accounts payable automation solution, coordinating process mapping, UAT, training, rollout, and post-launch issue resolution. The solution eliminated approximately eight hours of manual work per day across Finance, with approximately 90K invoices expected to be processed in its first year.
At PepsiCo Foods Canada | Frito-Lay Ontario, I improved plant and distribution operations through workforce planning, cross-training, and process improvements. Results included recovering $2.3M in production capacity, reducing overtime spend to 5.5% of payroll, and increasing order accuracy at Brampton from 72% to 98.5%.

