Luciano Cerdan

Led Kanbanization of project initiative teams, designed improvements for Operations and Global Demand processes, and implemented Statiks in Infrastructure teams. Achieved over 85% staff trained in Kanban TPI and standardized team metrics.

Managed Lean workshops and process improvements, defined and executed programs for core value streams. Achieved 30% efficiency gain in core flows and 85% implementation of optimization plans.

Defined and standardized business agility across all levels, executed training and coaching programs, and implemented SAFe portfolio in large companies.

Implemented agile archetypes (Scrum, Lean, Scrumban, Kanban), trained over 450 people across 5 areas and 3 geographies, and established Agile Office and Communities of Practice.

Defined Agile strategy and governance for Santander TyO, managed a 1.4M project, and created training plans. Organized domains through defined archetypes and implemented KPIs for transformation.

Defined strategy for global Agile Holding, coached Agile Coaches and relevant roles, and accompanied over 25 teams as agile coach. Implemented KPIs and OKRs for transformation.

Implemented agile archetypes and process improvements for Agile Services teams, prepared training plans, and coached Scrum Masters, Agile Coaches, and Product Owners.

Managed mobile apps for Europe and USA, led a team of 25, and implemented Scrum with TDD and BDD practices. Launched a new video chat app for influencers.

Implemented new methodologies and adapted QA/QC to Agile, coached development teams, and managed QA services for clients including SAP ISBAN and Havas Media. Generated new business and contracts for the QA unit.

Managed and coordinated a software factory in Brazil with 40 people, served as PMO for Orange, and managed budgets and task control. Improved team efficiency and productivity by 35%.

Managed budgets for E&P systems, led QA factory for Repsol-YPF with 18 people, and implemented Data Quality and Data Cleansing processes. Mentored CMMI process improvement for SCAMPI certification.

Managed Point of Sale solutions for Argentina and Chile, integrated POS with SAP Retail, and applied PMO methodologies. Deployed new solution in production and reduced critical incidents by 15%.

Planned, controlled, and coordinated projects for functional areas, identified and defined solutions to support company processes, and ensured quality for business lines. Launched SAP initiatives increasing efficiency by 10% and operability by 18%.

Led software quality assurance teams for clients including Telefónica, Repsol, Galicia Bank, IBM, and Cetelem.

Provided technical support services.

Performed beta testing for hardware and software products.

Completed a degree in Information Systems Analysis from ORT Institute in December 1998.